COURSE OVERVIEW
To succeed in today’s global economy, it is crucial to maintain a high level of organization in Supply Chain Management to enhance coordination and relationships among suppliers, producers, and customers. As goods and services are sourced from different corners of the world, managing the process can be complex and overwhelming without proper oversight.
Adopting effective Supply Chain Management practices can help your company lower costs, improve efficiency, and increase customer satisfaction. This training program will equip your employees with the knowledge of how Supply Chain Management can benefit and enhance various types of businesses.
COURSE OUTLINE
Module One: Getting Started
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: Why Supply Chain Management?
- Customer Satisfaction
- Improving Performance
- Lowering Costs
- Product Development
- Case Study
- Module Two: Review Questions
Module Three: Key Terms (I)
- Procurement
- Upstream and Downstream
- Raw Material
- Forecasting
- Carrying Cost
- Case Study
- Module Three: Review Questions
Module Four: Key Terms (II)
- Inventory
- Order Generation
- Order Taking
- Order Fulfillment
- Returns Management
- Case Study
- Module Four: Review Questions
Module Five: Three Levels of Supply Chain Management
- Strategic level
- Tactical level
- Operational Level
- Bullwhip Effect
- Case Study
- Module Five: Review Questions
Module Six: Five Stages of Supply Chain Management
- Plan
- Source
- Make
- Deliver
- Return
- Case Study
- Module Six: Review Questions
Module Seven: The Flows of Supply Chain Management
- The Product Flow
- The Information Flow
- The Finances Flow
- Data Warehouses
- Case Study
- Module Seven: Review Questions
Module Eight: Inventory Management
- Levels of Inventory
- Just-In-Time Inventory
- Keeping Accurate Records
- Inventory Calculator
- Case Study
- Module Eight: Review Questions
Module Nine: Supply Chain Groups
- The Suppliers
- The Producers
- The Customers
- The Customer”s Customer”s
- Case Study
- Module Nine: Review Questions
Module Ten: Tracking and Monitoring
- Dashboard
- RFID”s
- Alert Generation
- Stock Keeping Unit (SKU)
- Case Study
- Module Ten: Review Questions
Module Eleven: Supply Chain Event Management
- Inventory Alerts
- Supplier Alerts
- Bottlenecking
- Being Proactive
- Case Study
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
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