Business Process Re-Engineering and Improvement

What is Business Process Re-engineering? Business Process Re-engineering (BPR) spans a continuum of process change from Incremental improvement and business process redesign to transformational business process re-engineering. Incremental improvement and business process redesign is successful in departmental and cross-departmental initiatives that have specific tactical objectives.

Transformational BPR applies to cross-enterprise initiatives that disrupt and transform (rather than incrementally change) business process – workflows, roles, business policies and procedures, supporting technology and underlying business rules. This requires new ways of thinking – doing new things in new ways – to achieve break-through results in organizational effectiveness and operational efficiency.

Regardless of the degree of change, SDGC Business Process Re-engineering training provides a cohesive best practice approach to business process re-engineering from 360° (vertically and horizontally) across workflows across the organization.

SDGC Business Process Re-engineering training provides you and your team with the skills, techniques and methods to apply the right level of change to the right functions and processes at the right time. This ensures that changes in business processes, supporting technologies and organizational culture come together synergistically to deliver rapid, successful, sustainable results.

LEARNING OBJECTIVES:

Key Business Process Re-engineering Skills & Techniques that You Will Learn:

• A proven framework and roadmap for successful business process re-engineeringBest practices to achieve sustainable incremental and transformational change.
• An integrated approach to transform business processes from 360° across the enterprise.
• To apply a sophisticated toolkit of over 50 specific, proven, practical high impact re-engineering tactics.
• To utilize the process change continuum to define and validate project mission and scope.
• To ensure the results are integrated into your organization’s culture and are sustainable over time.
• Critical thinking skills, conceptual knowledge and best practice techniques that transform legacy processes into efficient, lean, effective forward facing processes.
• To enable analysts, subject matter experts and other stakeholders to challenge and disrupt existing business processes, workflows and underlying business rules.
• Best practices from Agile, Six Sigma, Lean and TQM that business analysts can confidently and immediately apply to business processes across your organization…. and much more

WHO SHOULD ATTEND

This program is designed for Business Analysts, Business Systems Analysts, Business Process Analysts, Project Managers, IT Professionals, Subject Matter Experts and other stakeholders involved with improving and re-engineering business processes.

TRAINING PACK  

• Award of Certificate of Participation, on completion.
• Customized Training Materials
• Case Studies and Activities Stimulation
• interactive, experiential learning
• Light Refreshment
• Completion of Strategy Development Framework Document
• 30days On- going mentorship

MODULE 1: What is Business Process Re-engineering?

• The Process Change Continuum
• Drivers of Business Process Re-engineering
• Engaging business processes from 360°
• Business requirements vs. business systems requirements
• Objectives of Business Process Re-engineering 

MODULE 2: Business Processes Re-engineering (BPR) Readiness

• BPR critical success factors
• Stakeholder and SME Analysis
• BPR framework and roadmap
• Enabling technologies

MODULE 3: Business Process Redesign

• Process redesign vs. incremental improvement
• Workflow and work activity optimization
• Vertical alignment of work activities
• Optimizing cross functional workflows

MODULE 4: Business Process Transformation

• Aligning BPR to business strategy
• Transformational re-enginneing vs. redesign
• Cross enterprise value stream analysis
• COEs & shared services vs. decentralization
• Global vs. local best practices
• Developing agile business processes

MODULE 5: Business Process Re-engineering Case Study

Participants re-engineer a complex real-world cross-enterprise business process. This case study provides an invaluable template that you and your team can leverage to jump start BPR in your organization.

MODULE 6: BPR Best Practice Guidance

• Getting started – organizing for BPR
• Transitioning from current to future-state
• Change management considerations
• Business process change sustainability

Business Process Re-Engineering and Improvement  – March 15th – 17th

Business Process Re-Engineering and Improvement  – June 13th – 15th

Business Process Re-Engineering and Improvement  – Sept. 13th – 15th

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