Developing Emotional Intelligence

Emotional intelligence describes the ability to understand one”s own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.

This program is designed to expose participant to a deeper understanding of what Emotional Intelligence entails and how this understanding can help you make more intelligent decisions, provide temper-negative responses even in distressing situations, compliment your ability to communicate well, handle conflicts, make better presentations and do so much more in very practical term

With our Emotional Intelligence workshop your participants will gain a better understanding of self-management and self-awareness. This in turn will give them better insight and control over their actions and emotions. With a greater understanding of emotions participant will experience a positive impact on their professional and personal lives.

DURATION:  2 DAYS   

Module One: Getting Started

• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives

Module Two: What is Emotional Intelligence

• Self Management
• Self Awareness
• Self Regulation
• Self Motivation
• Empathy

Module Three: Four Skills in Emotional Intelligence

• How to Accurately Perceive Emotions
• Use Emotions to Facilitate Thinking
• Understand Emotional Meanings
• Manage Emotions

Module Four: Verbal Communication Skills

• Focused Listening
• Asking Questions
• Communicating with Flexibility and Authenticity

Module Five: Non-Verbal Communication Skills

• Body Language
• The Signals You Send to Others
• It”s Not What You Say, It”s How You Say It

Module Six: Social Management and Responsibility

• Benefits of Emotional Intelligence
• Articulate your Emotions Using Language.

Module Seven: Tools to Regulate Your Emotions

• Seeing the Other Side
• Self Management and Self Awareness
• Giving in Without Giving Up

Module Eight: Gaining Control

• Using Coping Thoughts
• Using Relaxation Techniques
• Bringing it All Together

Module Nine: Business Practices (I)

• Understand Emotions and How to Manage Them in the Workplace
• Role of Emotional Intelligence at Work
• Disagreeing Constructively

Module Ten: Business Practices (II)

• Optimism
• Pessimism
• The Balance Between Optimism & Pessimism

Module Eleven: Making an Impact

• Creating a Powerful First Impression
• Assessing a Situation
• Being Zealous without Being Offensive

Module Twelve: Wrapping Up

• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations

Developing Emotional Intelligence – Jan 24th – 25th

Developing Emotional Intelligence –  April 20th – 21st

Developing Emotional Intelligence –  July 31st – Aug 1st

Public Speaking & Presentation 

Interpersonal Relationship Workshop 

Business Ethics & Etiquette

Teamwork And Team Building

Personal Branding and Productivity

Goal Setting and Getting things Done

Time Management & Productivity