Fundamentals of Human Resource Management

COURSE OVERVIEW

In many organizations, managers are now expected to handle tasks that were previously the sole responsibility of the human resources department. This can be challenging for managers who may lack the necessary skills and knowledge to handle these issues effectively.

The Human Resource Management workshop manual is designed to provide managers with the fundamental tools and strategies to handle a range of human resource situations, including interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination.

COURSE OUTLINE

Module One: Getting Started

• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives

Module Two: A History of Human Resources

• A Brief History
• What is Human Resources Today?

Module Three: The Interview Process

• The General Format
• Types of Questions
• Do’s and Don’ts

Module Four: Employee Orientation

• The Orientation Process
• The Role of Management and the Role of Human Resources
• Tips and Tricks

Module Five: Following Up with New Employees

• Daily Checklist for the First Week
• Following Up at the End of the Week
• Weeks and Months Later

Module Six: Workplace Safety

• Understanding Your Role and Responsibilities
• Understanding Local Rules
• Understanding Industry-Specific Rules

Module Seven: Dealing with Harassment And Discrimination

• Defining Harassment
• Types of Workplace Discrimination
• A Manager’s Responsibility
• An Employer’s Responsibility

Module Eight: Workplace Violence

• Defining Violence
• A Manager’s Responsibility
• An Employer’s Responsibility

Module Nine: Managing Employee Performance

• Choosing the Time and Place For Feedback
• Types of Employee Appraisals
• Using the Feedback Sandwich
• Encouraging Growth and Development

Module Ten: Disciplining Employees

• Understanding Your Role
• Understanding Your Choices
• Having the Meeting
• Following Up

Module Eleven: Terminating Employees

• Documenting Events
• Preparing for the Decision
• Making the Decision
• Communicating the Decision

Module Twelve: Wrapping Up

• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations