COURSE OVERVIEW
Developing confidence and assertiveness is essential to achieving personal and professional success. These skills allow us to take control of our lives, communicate effectively, and influence others positively. The Building Confidence and Assertiveness course equips participants with the tools to overcome fear, build resilience, and project a confident image to others. Through effective communication and visualization techniques, individuals learn to respond positively to challenging situations and inspire confidence in others. This course is beneficial for individuals at all levels of their careers and provides a foundation for personal growth and empowerment.
COURSE OUTLINE
Module One: Getting Started
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
- Action Plans and Evaluation Forms
- Pre-Assignment
- Pre-Test
Module Two: Understanding Confidence
- Defining Confidence and Assertiveness
- Types of Confidence
- The Benefits of Assertiveness
- Distinguishing the Styles
- Signs of Low Self-Confidence
- Practical Illustration
- Module Two: Review Questions
Module Three: Characteristics of Confidence
- Self-Awareness
- Responsible
- Optimistic
- Courageous
- Humble
- Practical Illustration
- Module Three: Review Questions
Module Four: The Barriers to Success
- Fear of Failure
- Self-Doubt
- Being Indecisive
- Comfort Zones
- The Harm of Comparison
- Practical Illustration
- Module Four: Review Questions
Module Five: Powerful Tools
- Positive Rephrasing and Affirmations
- Morning Routines
- Using Visualization
- Meditation and Mindfulness
- Learn New Skills
- Practical Illustration
- Module Five: Review Questions
Module Six: Communicating With Confidence
- Sounding Confident
- Using Body Language
- Questions and Curiosity
- Dressing the Part
- Tone and Audience
- Practical Illustration
- Module Six: Review Questions
Module Seven: Developing Assertiveness
- Learning to Say No
- Recognize Rights and Values
- Be Expressive
- Be Decisive
- Anticipate Setbacks
- Practical Illustration
- Module Seven: Review Questions
Module Eight: Projecting Confidence
- Interviews/First Impressions
- Networking
- Presentations
- Virtual
- Meetings
- Practical Illustration
- Module Eight: Review Questions
Module Nine: Personal Empowerment
- Overcoming Our Fears
- Setting Goals
- Identifying Strengths
- Setting Personal Boundaries
- Positive Social Connections
- Practical Illustration
- Module Nine: Review Questions
Module Ten: Handling Difficult Situations
- Delivering Criticism
- Receiving Criticism
- Dealing With Aggressive Behavior
- Dealing With Passive Behavior
- Negotiating
- Practical Illustration
- Module Ten: Review Questions
Module Eleven: Building Confidence in Others
- Listen to Learn
- Celebrate Successes
- Embrace Failure
- Delegate Important Tasks
- Value Opinions
- Practical Illustration
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
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