COURSE OVERVIEW
It has been found that successful problem solvers typically use a similar problem-solving process, regardless of the size or nature of the problem. This process has been identified as a valuable tool by psychologists and business professionals.
The Creative Problem Solving workshop is designed to provide participants with an understanding of this process, as well as essential problem-solving tools that can be applied in their daily lives. The workshop covers skills such as brainstorming, information gathering, data analysis, and resource identification, enabling participants to approach problems creatively and effectively.
COURSE OUTLINE
Module One: Getting Started
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: The Problem Solving Method
- What is a Problem?
- What is Creative Problem Solving?
- What are the Steps in the Creative Solving Process?
Module Three: Information Gathering
- Understanding Types of Information
- Identifying Key Questions
- Methods of Gathering Information
Module Four: Problem Definition
- Defining the Problem
- Determining Where the Problem Originated
- Defining the Present State and the Desired State
- Stating and Restating the Problem
- Analyzing the Problem
- Writing the Problem Statement
Module Five: Preparing for Brainstorming
- Identifying Mental Blocks
- Removing Mental Blocks
- Stimulating Creativity
Module Six: Generating Solutions (I)
- Brainstorming Basics
- Brainwriting and Mind Mapping
- Duncker Diagrams
Module Seven: Generating Solutions (II)
- The Morphological Matrix
- The Six Thinking Hats
- The Blink Method
Module Eight: Analyzing Solutions
- Developing Criteria
- Analyzing Wants and Needs
- Using Cost/Benefit Analysis
Module Nine: Selecting a Solution
- Doing a Final Analysis
- Paired Comparison Analysis
- Analyzing Potential Problems
Module Ten: Planning Your Next Steps
- Identifying Tasks
- Identifying Resources
- Implementing, Evaluating, and Adapting
Module Eleven: Recording Lessons Learned
- Planning the Follow-Up Meeting
- Celebrating Successes
- Identifying Improvements
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
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